Seller
Tips
If you are
thinking of selling your home, chances are you're caught up in a mass
of emotions. You may be looking forward to moving up to a new home
or facing the uncertainty of a major move across country. You may be
reluctant to leave your memories behind or eager to start new and exciting
adventures. Remember, I am here to help you with any of your needs.
Call or e-mail me today!
Getting
Your House Ready to Sell
Introduction - Emotion vs. Reason
De-personalize the House
Removing Clutter, Though You May Not Think of it as Clutter
Fixing Up the House Interior
Fixing Up Outside the House
When
Your Selling Price is too High, Beware!
Meeting With Realtors
Which Realtor do you choose?
What Happens Behind the Scenes
Dropping Your Price...Too Late
Realtors Talk to Each Other
Types
of Listing Contracts
Exclusive Agency Listing
Exclusive Right to Sell
Details
of a Listing Contract
Price and Terms of Sale
Listing
Commissions
How and When Listing Commissions are Earned
The
Listing Agent & Marketing Your Home
The "Real" Role of a Listing Agent
The "For Sale" Sign
Flyers and a Brochure Box
The
Listing Agent - Marketing Your House to Other Agents
The Multiple Listing Service
Office Preview
Broker Previews and Culinary Delights
Office Flyers
Marketing Sessions
The
Listing Agent - Marketing Your House to Homebuyers
The Purpose of Advertising in General
Real Estate Office Advertising
Individual Agent Advertising
Neighborhood Announcements
Open Houses
Showing
Your House to Home Buyers
Why You Should Not Be Home
Lighting, Fragrances, Pet Control and More
Keeping the House Tidy and Neat
Getting
Your House Ready to Sell
Introduction
- Emotion vs. Reason
When conversing
with real estate agents, you will often find that when they talk to
you about buying real estate, they will refer to your purchase as a "home."
Yet if you are selling property, they will often refer to it as a "house."
There is a reason for this. Buying real estate is often an emotional
decision, but when selling real estate you need to remove emotion from
the equation.
You need
to think of your house as a marketable commodity. Property. Real estate.
Your goal is to get others to see it as their potential home, not yours.
If you do not consciously make this decision, you can inadvertently
create a situation where it takes longer to sell your property.
The first
step in getting your home ready to sell is to "de-personalize"
it.
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De-personalize
the House
The reason
you want to "de-personalize" your home is because you want
buyers to view it as their potential home. When a potential homebuyer
sees your family photos hanging on the wall, it puts your own brand
on the home and momentarily shatters their illusions about owning the
house. Therefore, put away family photos, sports trophies, collectible
items, knick-knacks, and souvenirs. Put them in a box. Rent a storage
area for a few months and put the box in the storage unit.
Do not just
put the box in the attic, basement, garage or a closet. Part of preparing
a house for sale is to remove "clutter," and that is the
next step in preparing your house for sale.
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Removing
Clutter, Though You May Not Think of it as Clutter
This is
the hardest thing for most people to do because they are emotionally
attached to everything in the house. After years of living in the same
home, clutter collects in such a way that may not be evident to the
homeowner. However, it does affect the way buyers see the home, even
if you do not realize it. Clutter collects on shelves, counter tops,
drawers, closets, garages, attics, and basements.
Take a step
back and pretend you are a buyer. Let a friend help point out areas
of clutter, as long as you can accept their views without getting defensive.
Let your agent help you, too.
Kitchen
Clutter
The kitchen
is a good place to start removing clutter, because it is an easy place
to start. First, get everything off the counters. Everything. Even
the toaster. Put the toaster in a cabinet and take it out when you
use it. Find a place where you can store everything in cabinets and
drawers. Of course, you may notice that you do not have cabinet space
to put everything. Clean them out. The dishes, pots and pans that rarely
get used? Put them in a box and put that box in storage, too.
You see,
homebuyers will open all your cabinets and drawers, especially in the
kitchen. They want to be sure there is enough room for their "stuff."
If your kitchen cabinets, pantries, and drawers look jammed full, it
sends a negative message to the buyer and does not promote an image of
plentiful storage space. The best way to do that is to have as much "empty
space" as possible.
For that
reason, if you have a "junk drawer," get rid of the junk.
If you have a rarely used crock pot, put it in storage. Do this with
every cabinet and drawer. Create open space.
If you have
a large amount of foodstuffs crammed into the shelves or pantry, begin
using them – especially canned goods. Canned goods are heavy
and you don’t want to be lugging them to a new house, anyway –
or paying a mover to do so. Let what you have on the shelves determine
your menus and use up as much as you can.
Beneath
the sink is very critical, too. Make sure the area beneath the sink
is as empty as possible, removing all extra cleaning supplies. You
should scrub the area down as well, and determine if there are any
tell-tale signs of water leaks that may cause a homebuyer to hesitate
in buying your home.
Closet
Clutter
Closets
are great for accumulating clutter, though you may not think of it
as clutter. We are talking about extra clothes and shoes – things
you rarely wear but cannot bear to be without. Do without these items
for a couple of months by putting them in a box, because these items
can make your closets look "crammed full." Sometimes there
are shoeboxes full of "stuff" or other accumulated personal
items, too.
Furniture
Clutter
Many people
have too much furniture in certain rooms – not too much for your
own personal living needs – but too much to give the illusion
of space that a homebuyer would like to see. You may want to tour some
builders’
models to see how they place furniture in the model homes. Observe how
they place furniture in the models so you get some ideas on what to remove
and what to leave in your house.
Storage
Area Clutter
Basements,
garages, attics, and sheds accumulate not only clutter, but junk. These
areas should be as empty as possible so that buyers can imagine what
they would do with the space. Remove anything that is not essential
and take it to the storage area.
Or have
a garage sale.
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Fixing
Up the House Interior
Plumbing
and Fixtures
All your
sink fixtures should look shiny and new. If this cannot be accomplished
by cleaning, buy new ones where needed. If you don’t buy something
fancy, this can be accomplished inexpensively and they are fairly easy
to install. Make sure all the hot and cold water knobs are easy to
turn and that the faucets do not leak. If they do, replace the washers.
It is not difficult at all.
Check to
make sure you have good water pressure and that there are no stains
on any of the porcelain. If you have a difficult stain to remove, one
trick is to hire a cleaning crew to go through and clean your home
on a one-time basis. They seem to be wonderful at making stains go
away.
Ceilings,
Walls and Painting
Check all
the ceilings for water stains. Sometimes old leaks leave stains, even
after you have repaired the leak. Of course, if you do have a leak,
you will have to get it repaired, whether it is a plumbing problem
or the roof leaks.
You should
do the same for walls, looking for not only stains, but also areas
where dirt has accumulated and you just may not have noticed. Plus,
you may have an outdated color scheme.
Painting
can be your best investment when selling your home. It is not a very
expensive operation and often you can do it yourself. Do not choose
colors based on your own preferences, but based on what would appeal
to the widest possible number of buyers. You should almost always choose
an off-white color because white helps your rooms appear bright and
spacious.
Carpet
and Flooring
Unless your
carpet appears old and worn, or it is definitely an outdated style
or color, you probably should do nothing more than hire a good carpet
cleaner. If you do choose to replace it, do so with something inexpensive
in a fairly neutral color.
Repair or
replace broken floor tiles, but do not spend a lot of money on anything.
Remember, you are not fixing up the place for yourself. You want to
move. Your goal is simply to have as few negative impressions upon
those who may want to purchase your property.
Windows
and Doors
Check all
of your windows to make sure they open and close easily. If not, a
spray of WD40 often helps. Make sure there are no cracked or broken
windowpanes. If there are, replace them before you begin showing your
home.
Do the same
things with the doors – make sure they open and close properly,
without creaking. If they do, a shot of WD40 on the hinges usually
makes the creak go away. Be sure the doorknobs turn easily, and that
they are cleaned and polished to look sharp. As buyers go from room
to room, someone opens each door and you want to do everything necessary
to create a positive impression.
Odor
Control
For those
who smoke, you might want to minimize smoking indoors while trying
to sell your home. You could also purchase an ozone spray that helps
to remove odors without creating a masking odor.
Pets of
all kinds create odors that you may have become used to, but are immediately
noticeable to those with more finely tuned olfactory senses. For those
with cats, be sure to empty kitty litter boxes daily. There are also
products that you can sprinkle in a layer below the kitty litter that
helps to control odor. For those with dogs, keep the dog outdoors as
much as possible. You might also try sprinkling carpet freshener on
the carpet on a periodic basis.
Costs
of Repairs
Do not do
anything expensive, such as remodeling. If possible, use savings to
pay for any repairs and improvements – do not go charging up
credit cards or obtaining new loans. Remember that part of selling
a house is also preparing to buy your next home. You do not want to
do anything that will affect your credit scores or hurt your ability
to qualify for your next mortgage.
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Fixing
Up Outside the House
Most real
estate advice tells you to work on the outside of the house first,
but unless there is a major project involved, we believe it is best
to do it last. There are two main reasons for this. First, the first
steps in preparing the interior of the house are easier. They also
help develop the proper mind set required for selling - beginning to
think of your
"home" as a marketable commodity. Second, the exterior is the
most important. A homebuyer’s first impression is based on his
or her view of the house from the real estate agent’s car.
So take
a walk across the street and take a good look at your house. Look at
nearby houses, too, and see how yours compares.
Landscaping
Is your
landscaping at least average for the neighborhood? If it is not, buy
a few bushes and plant them. Do not put in trees. Mature trees are
expensive, and you will not get back your investment. Also, immature
trees do not really add much to the appearance value of the home.
If you have
an area for flowers, buy mature colorful flowers and plant them. They
add a splash of vibrancy and color, creating a favorable first impression.
Do not buy bulbs or seeds and plant them. They will not mature fast
enough to create the desired effect and you certainly don’t want
a patch of brown earth for homebuyers to view.
Your lawn
should be evenly cut, freshly edged, well watered, and free of brown
spots. If there are problems with your lawn, you should probably take
care of them before working on the inside of your home. This is because
certain areas may need to be re-sod, and you want to give it a chance
to grow so that re-sod areas are not immediately apparent. Plus, you
might want to give fertilizer enough time to be effective.
Always rake
up loose leaves and grass cuttings.
House
Exterior
The big
decision is whether to paint or not to paint. When you look at your
house from across the street, does it look tired and faded? If so,
a paint job may be in order. It is often a very good investment and
really spruces up the appearance of a house, adding dollars to offers
from potential homebuyers.
When choosing
a color, it should not be something garish and unusual, but a color
that fits well in your neighborhood. Of course, the color also depends
on the style of your house, too. For some reason, different shades
of yellow seem to illicit the best response in homebuyers, whether
it is in the trim or the basic color of the house.
As for the
roof, if you know your house has an old leaky roof, replace it. If
you do not replace a leaky roof, you are going to have to disclose
it and the buyer will want a new roof, anyway. Otherwise, wait and
see what the home inspector says. Why spend money unnecessarily?
The
Back Yard
The back
yard should be tidy. If you have a pool or spa, keep it freshly maintained
and constantly cleaned. For those that have dogs, be sure to constantly
keep the area clear of "debris." If you have swing sets or
anything elaborate for your kids, it probably makes more sense to remove
them than to leave them in place. They take up room, and you want your
back yard to appear as spacious as possible, especially in newer homes
where the yards are not as large.
The
Front Door & Entryway
The front
door should be especially sharp, since it is the entryway into the
house. Polish the door fixture so it gleams. If the door needs refinishing
or repainting, make sure to get that done.
If you have
a cute little plaque or shingle with your family name on it, remove
it. Even if it is just on the mailbox. You can always put it up again
once you move. Get a new plush door mat, too. This is something else
you can take with you once you move.
Make sure
the lock works easily and the key fits properly. When a homebuyer comes
to visit your home, the agent uses the key from the lock box to unlock
the door. If there is trouble working the lock while everyone else
stands around twiddling their thumbs, this sends a negative first impression
to prospective homebuyers.
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When
Your Selling Price is too High, Beware!
Meeting
With Realtors
So you’ve
decided to sell your home and have a fairly good idea of what you think
it is worth. Being a sensible home seller, you schedule appointments
with three local listing agents who’ve been hanging stuff on
your front doorknob for years. Each Realtor comes prepared with a "Competitive
Market Analysis" on fancy paper and they each recommend a specific
sales price.
Amazingly,
a couple of the Realtors have come up with prices that are lower than
you expected. Although they back up their recommendations with recent
sales data of similar homes, you remain convinced your house is worth
more. When you interview the third agent’s figures, they are
much more in line with your own anticipated value, or maybe even higher.
Suddenly, you are a happy and excited home seller, already counting
the money.
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Which
Realtor do you choose?
If you’re
like many people, you pick Realtor number three. This is an agent who
seems willing to listen to your input and work with you. This is an
agent that cares about putting the most money in your pocket. This
is an agent that is willing to start out at your price and if you need
to drop the price later, you can do that easily, right? After all,
everyone else does it!
The truth
is that you may have just met an agent engaging in a questionable sales
practice called "buying a listing." He "bought" the
listing by suggesting you might be able to get a higher sales price
than the other agents recommended. Most likely, he is quite doubtful
that your home will actually sell at that price. The intention from
the beginning is to eventually talk you into lowering the price.
Why do agents
"buy" listings? There are basically two reasons. A well-meaning
and hard working agent can feel pressure from a homeowner who has an
inflated perception of his home’s value. On the other hand, there
are some agents who engage in this sales practice routinely.
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What
Happens Behind the Scenes
Whichever
the case, if you start out with too high a price on your home, you
may have just added to your stress level, and selling a home is stressful
enough. There will be a lot of "behind the scenes" action
taking place that you don’t know about.
Contrary
to popular opinion, the listing agent does not usually attempt to sell
your home to a homebuyer. That isn’t very efficient. Listing
agents market and promote your home to the hordes of other local agents
who do work with homebuyers, dramatically increasing your personal
sales force. During the first couple of weeks your home should be a
flurry of activity with buyer’s agents coming to preview your
home so they can sell it to their clients.
If the price
is right.
If you and
your agent have overpriced, fewer agents will preview your home. After
all, they are Realtors, and it is their job to know local market conditions
and home values. If your house is dramatically above market, why waste
time? Their time is better spent previewing homes that are priced realistically.
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Dropping
Your Price...Too Late
Later, when
you drop your price, your house is "old news." You will never
be able to recapture that flurry of initial activity you would have
had with a realistic price. Your house could take longer to sell.
Even if
you do successfully sell at an above market price, your buyer will
need a mortgage. The mortgage lender requires an appraisal. If comparable
sales for the last six months and current market conditions do not
support your sales price, the house won’t appraise. You deal
falls apart. Of course, you can always attempt to renegotiate the price,
but only if the buyer is willing to listen. Your house could go "back
on the market."
Once your
home has fallen out of escrow or sits on the market awhile, it is harder
to get a good offer. Potential buyers will think you might be getting
desperate, so they will make lower offers. By overpricing your home
in the beginning, you could actually end up settling for a lower price
than you would have normally received.
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Realtors
Talk to Each Other
Plus, remember
those two conscientious agents who got aced out of the listing? If
your listing agent routinely engages in "buying" listings,
he has probably aced out scores of other agents in the same way. Being
human, Realtors talk to each other. If they don’t like your listing
agent, not as many of them will be showing your home.
In short,
you may have ended up with an agent who was good at selling you, but
not good at selling your house. And you’re going to pay them
a commission for it.
It is human
nature for you to want the highest price for your home. However, when
you choose the agent who promises what you want to hear, it often leads
to stress and frustration. Most of the time, it will take you longer
to sell your home. Possibly, you will end up selling at a lower price
instead.
Or maybe
as a result of reading this article, you will choose one of the "good"
Realtors in the first place.
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Types
of Listing Contracts
Exclusive
Agency Listing
An "exclusive
agency" listing allows an agent to list and market your home,
guaranteeing them a commission if the house sells through any real
estate agent or company. It also allows sellers to seek out buyers
on their own.
This is
not a popular type of listing agreement. The reason is that there is
not much incentive for agents to spend money marketing your home. If
you come up with your own buyer, they have spent money they cannot
earn back through the real estate commission. Plus, it is too easy
for a greedy buyer to go around the agent and negotiate directly with
the seller.
If you find
an agent willing to accept such a listing, do not expect too much from
them. They will probably just place it in the Multiple Listing Service
and sit around to see if something happens. A good agent would never
accept such a listing, and you probably want a good agent.
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Exclusive
Right to Sell
Giving a
real estate agent the "exclusive right to sell" your property
does not mean that there will not be other agents involved. Your agent
is the listing agent and part of his or her job is to market your home
to other agents who work with buyers. Those agents will show your home
to their clients. Regardless of who sells the home, even if you sell
it yourself to a friend at work, your listing agent will earn a commission.
An exclusive
right to sell is the only type of listing an effective real estate
agent will accept. This is because they have a reasonable expectation
of earning back any money they spend on promoting and marketing your
property.
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Details
of a Listing Contract
Price
and Terms of Sale
Obviously
the name of the seller and the property address will be included in
the listing contract. There are many other things that are included,
too, and you should be aware of them.
When setting
the terms of sale, the main thing you are concerned with is the price.
You should have a basic idea of what your home is worth by keeping
track of other sales in the neighborhood. Plus, you have probably interviewed
at least two real estate agents and they have given you their own ideas.
Exercise great care in determining your asking price, making sure not
to set it too high or too low.
In addition
to the price, you will disclose what personal property, if any, goes
with the house when you sell it. Personal property is anything that
is not attached or fixed to the home, such as washers, dryers, refrigerators,
and so on.
There may
be some item that is considered "real property" that you
do not intend to include in the sale. Real property is anything that
is attached to the home. For example, you may have a chandelier that
has been in your family for generations and you take it from home to
home when you move. Since the chandelier is attached to the house,
it is considered "real property" and a reasonable buyer would
normally expect it to go with the house.
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Listing
Commissions
How
and When Listing Commissions are Earned
Your listing
contract specifies a listing price. Your agent’s job is to bring
a "ready, willing and able" buyer to present an offer. If
you reach agreement with the buyer, then the agent has done his job
and earned the commission. Once the sale has closed, the real estate
broker gets paid from the proceeds of the sale.
If the buyer
proves unable or unwilling to conclude the sale, the house is placed
back on the market and the agent has to begin earning his or her commission
all over again.
However,
if the seller backs out or does not accept an offer that meets the
price and terms of the listing agreement, the listing broker has still
earned the commission. They may want to be paid, even though you did
not actually sell your home. Therefore, it is very important to carefully
consider every detail when completing your listing contract and accepting
an offer to buy your property.
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The
Listing Agent & Marketing Your Home
The
"Real" Role of a Listing Agent
When you
bought your home, you probably used the services of a real estate agent.
You found that agent through a referral from a friend or family member,
or through some sort of advertising or marketing. The agent helped
you in many ways and eventually you found the house of your dreams,
made an offer, closed the deal, and moved in.
For whatever
reason, now it is time to sell your home and you need a real estate
agent again. Many home sellers, especially those selling their first
home, tend to think all agents are similar to the one that helped them
buy their home.
Although
real estate agents can (and do) work with both buyers and sellers,
most tend to concentrate more on one than the other. They specialize.
When you bought your home, you probably worked with a "selling
agent"
– an agent that works mostly with buyers. Because of the nature
of real estate advertising and marketing, the public’s main image
of the real estate profession is that of the selling agent.
As a result,
many homeowners expect their listing agent to do the same things that
a selling agent does – find someone to buy their home. After
all, they do the things you would expect if they were searching for
buyers. A sign goes up in the front yard. Ads are placed in the local
newspaper and real estate magazines. Your agent holds an open house
on the weekend. Your house is proudly displayed on the Internet.
But this
is only "surface" marketing. More important activity occurs
behind the scenes. After the "for sale" sign goes up and
flyers are printed, your agent’s main job is to market your home
to other agents, not to homebuyers.
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The
"For Sale" Sign
It seems
fairly obvious that when you put your house up for sale that your agent
will put a "for sale" sign in the front yard. The sign will
identify the agent’s company, the agent, and have a phone number
so prospective buyers can call and get information.
Signs are
great at generating phone calls, even if very few actually purchase
the home they call about. However, you might be one of the lucky ones.
For that reason, you should determine what happens when someone calls
the number on the sign. Does a live person answer the phone or does
the call go to a voicemail or recorder?
You want
someone to answer the phone while the caller is "hot." When
buyers call the number on the sign, the call should go to a live person
who can answer questions immediately. A potential buyer may be on the
street outside your home, placing the call using a cell phone.
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Flyers
and a Brochure Box
Your agent
should prepare a flyer that displays a photo and provides details about
your house. There should also be a phone number so buyers can contact
your agent to get additional information. The flyers should be displayed
in a prominent location in your home and also in a brochure box attached
to the "for sale" sign.
The brochure
box is convenient for those buyers who drive by and just happen to
see the "for sale" sign in front of your house. It provides
enough information so they can determine if they want to follow up
with a phone call or inform their own agent they are interested in
your house.
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The
Listing Agent - Marketing Your House to Other Agents
The
Multiple Listing Service
Even before
the sign is up and the brochures are ready, your agent should list
your property with the local MLS (Multiple Listing Service). The MLS
is a database of all the homes listed by local real estate agents who
are members of the service, which is practically all of the local agents.
Important
information about your property is listed here, from general data such
as square footage and number of rooms, to such details as whether you
have central air conditioning or hard wood flooring. There should also
be a photo, and a short verbal description of what makes your house "special."
Agents search
the database for homes that fit the price range and needs of their
clients. They pay special attention to homes that have been recently
placed on the market, which is one reason you get a lot of attention
when your house is first listed. Many agents will want to preview the
home before they show it to their clients.
The main
point about having your house listed in the MLS is that you expand
your sales force by the number of local MLS members. Instead of having
just one agent working for you, now you may have hundreds or more,
depending on the size of your community.
The listing
agent’s main job to make sure that the other MLS members know
about your house. This is accomplished through listing your house in
the Multiple Listing Service, broker previews and advertising targeted
toward other agents, not homebuyers.
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Office
Preview
If your
listing agent belongs to a fairly sizable office, an "office preview"
will introduce your house to other agents working in the same office.
In effect, they get a "head start" on selling your property.
Once a week, the office’s agents will get together, share vehicles,
and "caravan" to all of the new listings. They generally pull
up in front of your house at about the same time (some even use a bus)
then file quickly through your home like some bizarre "follow the
leader" game.
It can be
amazing to watch.
They go
through very quickly, since most of them are familiar with similar
models of your house. They are usually looking for anything memorable
or different and to determine if your house is one they would be proud
to show their clients. Then they all pile back into their cars and
move on to the next house on the tour.
But some
of them come back…with buyers.
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Broker
Previews and Culinary Delights
Broker preview
is very similar to an office preview, except it is open to all the
members of the local multiple listing service. It usually occurs within
the first week your house is placed on the market, just after the office
preview. However, there are lots of new listings to choose from, and
not all the agents preview all the new listings each week. You may
not get as many agents visiting your home as there were on the office
preview.
Unless your
agent "entices" them to come. This is where you could provide
some help, if you are so inclined.
Though it
may seem funny, nothing seems to attract a real estate agent like the
offer of free food. So if your agent offers "free eats" at
a broker preview, you are likely to get more visitors than if nothing
is offered. Realize that many agents have been on this weekly circuit
for years, so "boring" food does not really accomplish much.
In other words, sandwiches supplied from the local grocery chain are
not very enticing.
If you want
to help your agent sell your home quickly, try and help them be creative
and original in the choice of a culinary treat.
Of course,
some agents will actually to come look at your house, too – whether
food is offered or not.
Maybe.
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Office
Flyers
Your agent
will undoubtedly prepare flyers about your property so that prospective
homebuyers can be informed about the attractive features of your house.
These flyers (or similar ones) should also be sent to all the local
real estate offices, too. Most areas have a weekly flyer service that
delivers advertisements to all of the local offices. Since agents get
these flyers every week, they do not always look at them. However,
a large percentage of them do. Some agents will keep the flyer and
bring buyers to your house.
The flyer
should be done professionally and photocopy well. Ask your agent to
show you copies of office flyers they have done in the past.
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Marketing
Sessions
Your agent
probably belongs to a local association of Realtors and they often
have meetings once a month. At these meetings there is often a "marketing
session" where some agents stand up and tell about their listings
and other agents stand up and tell about their buyers. Your listing
agent has an opportunity to "pitch" your house at these marketing
sessions.
At the same
time, these sessions may not be as effective as they were in the past.
One reason is that they are often more social occasions than serious
business meetings. Another reason is that, as technology has expanded,
local associations have tended to merge and create larger Multiple
Listing Services and Associations. Local meetings have become poorly
attended gatherings.
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The
Listing Agent - Marketing Your House to Homebuyers
The
Purpose of Advertising in General
Every home
seller likes to be assured that their listing agent or the real estate
company will run ads featuring their home. Newspaper ads could be large
display ads with lots of listings or small classified ads featuring
just your property. Ads may also appear in local real estate magazines
and your listing will also show up on the Internet.
Of course
the agents and companies will run ads featuring your house, but not
for the reasons you expect.
You see,
the main job of advertising is not to sell your house directly. Advertising
creates phone calls and some of those callers become clients of the
agents answering the calls. This builds up a pool of homebuyers looking
for property in general, all represented by selling agents. Multiply
this by all the agents and companies who also advertise homes, and
there is a large pool of homebuyers in the market at any given time – all
of whom are represented by selling agents.
The agents
representing those homebuyers know about your home because it is listed
in the Multiple Listing Service, has been on office and broker preview,
and because your agent may have also sent flyers to all the local real
estate offices.
The agents
match up their clients with available homes, one of which may be yours.
Then they show the homes to their clients, who eventually make an offer
on one. That is how your house gets sold. Ads create a pool of clients,
one of which buys your home. Ads do not usually sell your house directly.
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Real
Estate Office Advertising
As mentioned
previously, advertising your home in newspapers and magazines rarely
sells your home directly. More likely than not, the buyer who eventually
purchases your home will have called on a totally different house.
The same thing happens with buyers who call on your house. They will
probably buy something else.
You still
want to be certain the real estate company selling your house runs
ads in the local and major newspapers, whether they feature your house
or not. The ads generate phone calls to the real estate office, and
if those agents viewed your house on the office preview, they will
be familiar with it. This is how your property is sold.
Or you could
be one of the lucky ones – someone calling on your house may
actually end up buying it.
You should
also realize that when a company advertises the homes they have for
sale, there is more than one objective. Sure, the real estate office
wants to generate phone calls and sell houses, but the advertising
also shows home sellers how effectively they market properties. This
impresses not only you, but others who may be thinking of selling their
home.
The advertising
brings in more listings, which generate more ad calls, which produces
more buyers….and that is how real estate advertising really works.
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Individual
Agent Advertising
Individual
agents may advertise your home for the same reasons as companies do.
They usually advertise in classified ads or in specialty magazines
featuring houses available for sale.
As in other
types of advertising, these ads rarely sell your home. Once again,
the main goals of advertising are to accumulate homebuyers as clients,
and to impress you and future home sellers with how well they market
their listings. Some agents actually do sell their own listings, but
not that often.
It is much
more productive and beneficial if your listing agent directs most of
his or her marketing efforts toward other agents. Since this is "behind
the scenes" marketing that you don’t actually see, it is
often difficult for you to measure how hard the agent is working for
you.
It is a
mistake to measure your agent’s effectiveness solely by counting
the number of newspaper and magazine ads featuring your property.
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Neighborhood
Announcements
When you
first list your home many agents send "announcements" to
all of the other houses in your neighborhood. This can be done in the
form of postcards, a letter, or flyers left hanging on the front door.
These are important because your neighbors might have friends who are
looking to buy a house.
The announcements
create "word of mouth" advertising, which is the best kind.
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Open
Houses
An open
house when your property is first placed on the market can be very
important, but not for the reasons most homeowners think. Just like
with advertising, most visitors to open houses rarely buy the house
they come to look at. They may not even know the price of your home
when they stop by to visit
– they probably just followed an "Open House" sign to
your door.
An open
house performs a similar function to the neighborhood announcements –
it lets all of your neighbors know that your house is for sale, and it
practically invites them to come "take a look." Being generally
nosy, a lot of your neighbors will take advantage of the invitation.
And they
may tell their friends about your house, creating more "word of
mouth"
advertising.
Of course,
there are other reasons for holding open houses, too. Listing agents
who
"farm" a particular neighborhood use them as an opportunity
to meet with other local homeowners who will someday be selling their
home. Your agent may hope to list their homes in the future.
Open houses
held after your home has been on the market awhile do not usually serve
a useful purpose in selling your home. Most of the neighbors already
know your house is for sale and open house visitors rarely buy the
homes they visit.
However,
if you really want more open houses, your listing agent may allow other
agents to hold it open. Open houses attract prospective homebuyers
and agents hope to convince some of those homebuyers to become their
clients.
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Showing
Your House to Home Buyers
Why
You Should Not Be Home
Homebuyers
will feel like intruders if you are home when they visit, and they
might not be as receptive toward viewing your home. Visit the local
coffee house, yogurt shop, or take the kids to the local park. If you
absolutely cannot leave, try to remain in an out of they way area of
the house and do not move from room to room. Do not volunteer any information,
but answer any questions the agent may ask.
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Lighting,
Fragrances, Pet Control and More
Lighting
When you
know someone is coming by to tour your home, turn on all the indoor
and outdoor lights – even during the day. At night, a lit house
gives a "homey" impression when viewed from the street. During
the daytime, turning on the lights prevents harsh shadows from sunlight
and it brightens up any dim areas. Your house looks more homey and
cheerful with the lights on.
Fragrances
Do not use
scented sprays to prepare for visitors. It is too obvious and many
people find the smells of those sprays offensive, not to mention that
some may be allergic. If you want to have a pleasant aroma in your
house, have a potpourri pot or something natural. Or turn on a stove
burner for a moment and put a drop of vanilla extract on it. It will
smell like you have been cooking.
Pet
Control
If you have
pets, make sure your listing agent puts a notice with your listing
in the multiple listing service. The last thing you want is to have
your pet running out the front door and getting lost. If you know someone
is coming, it would be best to try to take the pets with your while
the homebuyers tour your home. If you cannot do that, It is best to
keep dogs in a penned area in the back yard. Try to keep indoor cats
in a specific room when you expect visitors, and put a sign on the
door. Most of the time, an indoor cat will hide when buyers come to
view your property, but they may panic and try to escape.
The
Kitchen Trash
Especially
if your kitchen trash can does not have a lid, make sure you empty
it every time someone comes to look at your home – even if your
trash can is kept under the kitchen sink. Remember that you want to
send a positive image about every aspect of your home. Kitchen trash
does not send a positive message. You may go through more plastic bags
than usual, but it will be worth it.
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Keeping
the House Tidy and Neat
Not everyone
makes his or her bed every day, but when selling a home it is recommended
that you develop the habit. Pick up papers, do not leave empty glasses
in the family room, keep everything freshly dusted and vacuumed. Try
your best to have it look like a model home – a home with furniture
but nobody really lives there.
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Troxel
Realty ©2006 All Rights Reserved
Toll Free Phone: 1.866.TROXEL1
Phone: 269.968.9293 - Email: info@troxelrealty.com
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